REFUND POLICY

  • Every service offered by Special Situation Advisors (SSA) takes different course of action to get accomplished from start to end thus refund policy differs from one service to other.
  • There is always a certain set of resources that are involved in achieving every milestone of a campaign. Thus, a refund would not be entertained for the work already completed.
  • Taxes paid on services levied by regulatory bodies would not be refunded with fee refund.
  • No refund will be entertained in case service gets cancelled due to any violation of terms by the clients.
  • SSA is not liable to pay refund if delay or service disruption happens due to third party involvement.
  • We will refund the money only in case we fail to provide service to our clients from our end. Applicant need to apply for the same via email at corporate@specialsituation.in
  • Before processing any refund, we reserve the right to make best effort to complete the service.
  • If the amount for services is paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of using our Paytm payment gateway payments refund will be made to the same account.

CANCELLATION POLICY

  • Customer satisfaction is our main priority. If we fail to provide services from our end, but the customer has paid for the service then customer will be liable to mention the same to us within 72 hours. If the customer changes its mind for the services taken, we will not be liable to cancel the service.